Kinship
Request a demo

Work with Us

Kinship is reimagining content management for Revit teams. We’re mostly based in London and operate on a hybrid model for some roles.

Product Specialist

London
Responsibilities:
  • Develop Custom Tools: Utilize the Revit API to create and enhance plugins and tools that improve workflows and functionalities for our users.
  • Customer Engagement: Conduct product demos and present workflows.
  • Collaborate with Development: Work on defining, designing, and testing new features.
  • Create Content: Write documentation and tutorials.
Requirements:
  • 3 years of Revit experience.
  • Background in architecture, engineering, or BIM management.
  • Strong communication skills.
  • Customer-focused mindset.

Customer Success Manager

London
Responsibilities:
  • Engage with Customers: Guide trials and implementations, provide trainings, conduct account reviews, gather product feedback, and generally ensure customers get the most out of our tools.
  • Manage Technical Support: Oversee our email support, help site and internal documentation. Develop and manage reporting on technical support operations.
  • Develop Content: Create clear and engaging documentation and video content to support our users. Collaborate on customer case studies, product highlights, webinars and other content marketing.
  • Manage a Team: Work with and lead 2+ product specialists to deliver on the above.
Requirements:
  • 5-10 years of hands-on experience with Revit.
  • Strong background in BIM or design technology management.
  • Explain technical concepts clearly and concisely.
  • See the whole picture and consider how everything connects when making important decisions.
  • Confident establishing goals and priorities, mapping out a process to meet them, getting others on board and ensuring progress.
  • Easily connect with people, understand their perspective and find alignment.
  • Genuine enthusiasm for helping others succeed.