Hey there — we’re Kinship 👋
We’re building the content management and project tracking platform for Revit that AEC firms actually want to use — because we’ve lived the pain ourselves. Our tools help architects, engineers, and BIM managers standardize libraries, track usage, and eliminate chaos.
We’re looking for a Product Specialist to join our team in London. You’ll be the person who makes sure our tools don’t just look good, but actually work the way they should. From testing new features to uncovering hidden bugs, you’ll work with our engineers to help ensure every release is polished, dependable, and ready for real-world use.
You’ll also work closely with our customers and product team to define new features and provide clear feedback and insights. You’ll help customers understand what Kinship can do and how to get the most out of it.
This is a hands-on role for someone who lives and breathes Revit, enjoys digging into technical details, and wants to be involved in both product and people.
In this role, you will:
Help define and test new product features — from early concept to final QA
Work directly with our customers to understand their needs and gather feedback
Deliver onboarding, demos, and technical walkthroughs to new and existing users
Write support content, workflows, and best practices to help people succeed with Kinship
Use light scripting (Python, C#, Dynamo) to create internal tools and support customer needs
Act as the “voice of the user” inside our product and engineering discussions
We think your background probably includes:
3+ years of professional experience with Revit — ideally in architecture, engineering, or BIM coordination roles
A solid understanding of Revit family and project content, workflows, and common challenges
Comfort using tools like Dynamo, or writing light scripts with Python or C#
Experience creating documentation, tutorials, or training materials for Revit users
Familiarity with QA workflows — even better if you’ve done structured testing or used tools like GitHub Issues, TestRail, Qase, or Testmo
You’re probably someone who:
Is great at spotting the little things and loves making workflows smoother
Can explain technical ideas clearly — whether you’re talking to a developer or a project lead
Enjoys solving problems for users and figuring out what really works (not just what sounds good)
Likes working across functions — from product and design to engineering and support
Takes pride in making things clearer, faster, and better for others
What We Offer
Competitive salary
A beautiful, plant-filled office in central London (by Southwark tube station) and good coffee (obviously)
A no-BS team of people who love building great software together
A company that believes in work-life balance
Want to Apply?
Click the "Apply here" button at the top of this page to tell us about yourself and why you're interested in this role.
We believe the best people come from all backgrounds and walks of life. If this role excites you and you think you have what it takes – even if you don’t tick every box – we’d love to hear from you.
Location
London, UK
Setting
In-person
Schedule
Full-time
Department
Product & Support
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What we offer
Enjoy the kind of benefits we wish we had at other jobs
💸
Competitive salary
We pay fairly for great work, with room to grow — no matter where you live.
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Paid time off
Our team enjoys four weeks of paid time off every year.
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Work-life balance
We work hard but go home on time. No crunch, no chaos.
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Parent-friendly
You can WFH when you need to, or get up to 16 weeks of parental leave.
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Beautiful office in London
Our plant-filled office in the city centre is the perfect place to work.
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Work without BS
We're a no-BS team of people who simply love building great software together.

